Terms & Conditions

Effective Date: June 28, 2025

Welcome to NextWave Gadgets Kenya. By using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or placing an order on nextwavegadgets.co.ke, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using the website.

2. Eligibility

You must be at least 18 years old or accessing the site under the supervision of a legal guardian. By using the platform, you confirm that all information provided is true and accurate.

3. Account Registration

  • You may be required to create an account to access some features.
  • You are responsible for maintaining the confidentiality of your login details.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Product Information

We strive to provide accurate descriptions and specifications. However:

  • Minor variations may occur due to manufacturer updates.
  • Product images are for illustration and may differ slightly from the actual item.

5. Pricing & Payment

  • All prices are listed in Kenyan Shillings (KES).
  • We accept payments via Cash on Delivery, M-Pesa, Credit/Debit Card, and Paybill.
  • Prices and availability are subject to change without notice.

6. Orders

  • Orders are subject to acceptance and availability.
  • We reserve the right to cancel any order if items are unavailable, contain pricing errors, or if payment is not completed.
  • A confirmation email or SMS will be sent upon successful order placement.

7. Shipping & Delivery

  • Delivery timelines depend on location and product availability.
  • Free delivery is available on orders above KSH 20,000.
  • Orders are processed Monday–Saturday, excluding public holidays.

Learn more on our Shipping & Returns page.

8. Returns & Exchanges

See our Returns & Exchange Policy for full details on how to return, exchange, or report a faulty item.

9. Limitation of Liability

  • NextWave Gadgets Kenya is not liable for any indirect or consequential losses.
  • We are not responsible for delays caused by events beyond our control (e.g., natural disasters, strikes).
  • We are not liable for issues arising from misuse or modification of products after delivery.

10. Intellectual Property

All content on the website, including logos, images, and product descriptions, is the property of NextWave Gadgets Kenya or its licensors. Unauthorized reproduction is prohibited.

11. Privacy

Your use of the site is subject to our Privacy Policy. We are committed to protecting your personal information in accordance with Kenyan data protection regulations.

12. User Conduct

  • You agree not to violate any local or international laws.
  • You must not upload harmful software or engage in fraudulent activity.
  • You must not post misleading, defamatory, or offensive content.

13. Termination

We reserve the right to suspend or terminate user accounts that violate these terms or engage in unlawful behavior without prior notice.

14. Governing Law

These terms are governed by the laws of Kenya. Any disputes will be resolved in Kenyan courts.

15. Changes to Terms

We may update these terms from time to time. Updates will be posted on this page, and continued use of the site constitutes acceptance.

16. Contact Information

If you have questions about these Terms & Conditions, please reach us through: