Privacy Policy

Effective Date: June 28, 2025

At NextWave Gadgets Kenya, we are committed to protecting your personal information and ensuring your shopping experience is safe and secure. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

  • Personal Information: Name, phone number, email, delivery address, and payment details.
  • Third-Party Account Information: If you log in using platforms like Google or Facebook.
  • Device & Usage Data: IP address, browser type, interaction data.
  • Order and Communication History: Purchase records and support communications.

2. How We Use Your Information

  • To process and fulfill orders
  • To communicate about orders, support, or promotions
  • To improve our website and services
  • To detect fraud and secure our platform

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality
  • Analyze performance
  • Personalize your experience and marketing

You can manage cookie settings via your browser.

4. Information Sharing

We do not sell your personal data. We may share data with:

  • Delivery partners
  • Payment providers (e.g. M-Pesa, card processors)
  • Service providers (hosting, analytics, support)
  • Legal authorities if required

5. Data Security

We use SSL encryption and secure systems to protect your data. While we strive for safety, no system is 100% secure.

6. Your Rights

You may:

  • Access, update, or delete your personal data
  • Opt out of marketing communications
  • Object to specific data uses
  • Request a copy or transfer of your data

To make a request, contact our support team.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided personal information, contact us for immediate removal.

8. Contact Us

If you have questions about this policy, reach us through:

9. Changes to This Policy

We may update this Privacy Policy to reflect new practices or legal updates. All changes will be posted on this page with the revised date.

Thank you for trusting NextWave Gadgets Kenya. Your privacy is important to us.